I saw Social Media Marketing Manager Deanna Govoni speak in April. This lecture was truly an interesting experience because not only was the room overflowing with interested students and faculty, but there was an online audience that was engaged in the lecture using twitter.
Govani talked about how her company Cisco reaches their multimedia audience. She talked about how there is no definitive answer to how a company can engage their consumers though media, but Cisco reaches their audience through maintaining 32 blogs. 700 employees contribute to the multi-media hub that they call the Cisco Quad. Part of Cisco’s strategy is to utilize each employee’s engagement to create a better customer experience.
One of the most surprising things about Govani’s lecture was when she talked about how social media is a business investment. She said that companies who are engaged in social media can see profit spikes of up to 18%. While the tools that companies use to engage in social media are usually free, companies still need to factor in overhead costs for their social media reach because they need to dedicate time and capital. To succeed, Govani said companies need to invest time and maintain an internet presence.
Attending this lecture was really a positive experience, and it turned out a lot better than I thought it would at first. Govani spent a lot of time talking about how Cisco is a good company to work for. While she was also giving career advice, the information about Cisco as a company did not tie into the overall theme of social media in the work place until much later in the lecture.
Being a history major, I really appreciated the timeline of social media development that she provided. She even had maps depicting fictional territories for each aspect of online media and the purpose of these maps was to show the growth of internet content culture over the past two years.
Overall, I thought that Govani did a very good job of stressing the importance of online business integration. She simplified the business terms so that the content of her lecture was accessible to anyone and in general, the topic of social media is an accessible one which made her perspective even more interesting. I found it extremely motivational to listen to such a young professional talk about new technology like this, it shows just how dynamic the job market has grown to be.








